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Golden Bee Billing Services, LLC

Payment Policy

​Effective Date: April 2025​

Golden Bee Billing Services, LLC (“we,” “our,” or “us”) maintains the following payment policy to ensure clarity, consistency, and professionalism in all client relationships.

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Accepted Payment Methods

All clients are required to enroll in Auto Pay using a valid credit or debit card through our secure Stripe system, as per the original signed Agreement. Payments can be submitted directly through invoice links or via the Submit a Payment page at www.gbbillings.com/pay

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We DO NOT accept:

  • ACH bank transfers 

  • Personal or Business Checks

  • Venmo, Zelle, or CashApp

  • Manual Card Payments, unless arranged in advance and approved in writing

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Payment Due Dates & Annual Adjustment

  • Monthly service fees are due on the date specified in your Agreement.

  • All fees are automatically charged according to the selected billing frequency outlined in your contract.

  • All payments are non-refundable once billed.

  • An automatic 8% annual increase applies on the anniversary of your Agreement start date. This adjustment is standard and requires no advance notice.

 

Late Payments & Enforcement

  • Payments not received within 5 business days of the due date are considered late.

  • Late payment consequences include:

    • Immediate service suspension​

    • Reactivation or reinstatement fees

    • Referral to third-party collections

  • Interest will accrue at 16% per year (or the maximum allowed by law) on overdue balances.

 

Contract Buyout & Offboarding Fees

  • If you terminate services before completing your 12-month contract, a Contract Buyout Fee equal to the remaining term balance is due immediately.

  • If you terminate services after your renewal date without providing at least 90 days’ written notice, a Buyout Fee equal to 90 days of the next contract term will be charged at the adjusted rate, plus any remaining balance on the current 12-month contract.

  • An additional Offboarding Fee (equal to your original onboarding tier) will apply to cover account deactivation, access removal, system archiving, and data transfers.

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No Refunds or Withholding

  • We do not offer refunds or pro-rated credits for dissatisfaction, delays, or outcomes beyond our control.

  • Subjective dissatisfaction does not alter your financial obligation.

  • Withholding, delaying, or disputing payments to avoid contract terms is prohibited.

 

Payment Disputes

  • All disputes must be submitted in writing to billing@gbbillings.com within 7 business days of the invoice or charge.

  • Disputes must include the invoice number, the exact amount in question, and a reason for the dispute.

  • Submitting a dispute does not suspend payment obligations.

  • Valid disputes will be reviewed and responded to within 15 business days.

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Governing Law

All billing policies are enforced according to your signed Service Agreement and governed by the laws of the State of Nebraska. Nonpayment will result in collections, legal action, and all associated fees outlined in the Agreement, including interest, court costs, legal fees, and confession of judgment if applicable.

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Contact Us

If you have any questions about this Payment Policy, please contact us:

Golden Bee Billing Services, LLC
Located in Ralston, NE 68127
Email: billing@gbbillings.com
Phone: 866-996-3079

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