Full Revenue Cycle Management (RCM) Billing Support
RCM is more than submitting claims — it’s the financial heartbeat of your practice. At Golden Bee Billing Services, we treat RCM as a true investment in your long-term success. Every verification, claim submission, and denial follow-up is handled with precision and compliance, so nothing falls through the cracks. Our boutique approach means we don’t just move data — we protect your revenue today and strengthen the systems that sustain tomorrow’s growth. By entrusting your RCM to GBBS, you gain more than billing support — you gain a partner committed to clarity, accountability, and the financial health of your practice.
1
Insurance Verification (for Active Patients Only)
Verification is the foundation of clean claims, but it cannot be treated as a free service for prospective patients who are “doctor shopping.” At GBBS, we only verify insurance after intake paperwork is complete and the first appointment is scheduled. This protects your practice from absorbing unnecessary costs while ensuring that every active patient receives a thorough eligibility and benefit check. Once confirmed, we dig into coverage details to reduce denials, uncover cost-sharing responsibilities, and flag potential issues before services are rendered. The result: accuracy, efficiency, and financial protection for your practice.
2
Charge Entry & Coding Support
Clean claims start here. We ensure charges are entered accurately and provide coding support so every service is billed at the highest compliant, properly documented level. Our expertise in behavioral health coding reduces rework and safeguards your compliance.
3
Claim Submission & Tracking
We submit both electronic and paper claims (when required and appropriate), tracking every one until it’s processed. Unlike generic billing services, we don’t “set and forget.” GBBS follows claims until they’re acknowledged, keeping your revenue moving forward. While no billing service can guarantee a 100% paid rate, GBBS consistently maintains an industry-leading 98% claims paid rate overall through diligent submission and follow-up.
4
ERA & EFT Setup
Electronic remits and payments keep your cash flow smooth. We set up and maintain ERA/EFT connections so payments hit your accounts faster and with fewer errors, while also ensuring reporting stays transparent.
5
Payment Posting & Reconciliation
Payments are posted with precision to match claims and remittances. At GBBS, reconciliation isn’t just checking off numbers — we cross-verify everything so balances are accurate, reports are trustworthy, and providers know exactly what’s been collected.
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Monthly Bank Reconciliation: We also reconcile with your business bank account each month, ensuring deposits align with posted payments and giving you complete confidence in your revenue records.
6
Denial Management & Appeals
Denials are inevitable — but ignored denials are lost revenue. GBBS works every denial with detailed follow-up and appeal support, documenting patterns so we can prevent repeat issues. We don’t stop until every dollar is pursued.
7
Financial Reporting
At GBBS, we believe financial reporting should be useful, not overwhelming. That’s why we provide structured reports upon request — whether you want a quarterly snapshot of collections, a year-end review for tax planning, or a targeted report to answer a specific question. Our reports are clear, accurate, and tailored to what you need, when you need it.
8
Patient Billing & Balance Management (Add-On Feature)
While patient billing is a natural part of the revenue cycle, not every billing company communicates with patients directly. At GBBS, this service is available as an add-on feature for practices that want us to manage copays, deductibles, balance reminders, and payment plans with professionalism and compassion. By handling patient balances, we help protect your provider-patient relationship while keeping your revenue cycle complete.