Built for Providers Like You
A leadership team rooted in expertise, structure, and support.
At Golden Bee Billing Services, we believe billing should empower practices, not hold them back. Our leadership team brings specialized expertise across billing, compliance, and client support — all rooted in a passion for helping mental health providers thrive. We’ve built GBBS to be more than a billing company: we’re a boutique-level partner invested in protecting your revenue today and building your growth for tomorrow.
Our Leadership Team.
Meet the leaders behind Golden Bee Billing Services. Each member of our team brings specialized expertise in billing, compliance, and client support — working together to deliver structured, boutique solutions for mental health practices nationwide.
Ashley
RHIT, CPB, CPC, CPPM, CPMA
Founder & CEO
With 20 years in healthcare billing, coding, and compliance, Ashley founded GBBS to solve a problem she saw too often: providers caught between confusing payer rules and patients needing care. Her mission was to build a bridge — creating structure, clarity, and accountability in the revenue cycle while offering boutique-level support for group practices. Under her leadership, GBBS has become a trusted partner known for integrity and results.
Tee
CPB, CPC
Lead Billing Manager
With over 15 years of experience in billing and coding, Tee focuses on accuracy, compliance, and guiding the GBBS billing team. As Billing Manager and Team Lead, Tee supports Ashley in maintaining the structure and oversight that keep daily operations running smoothly, ensuring clients receive consistent, reliable results.
Crystal
Operations &
Communications Lead
With a degree in Healthcare Administration, Crystal oversees the daily flow of operations and communication at GBBS. She manages front desk responsibilities, email support, and administrative organization — keeping systems structured and responsive. By balancing both operations and communication, Crystal ensures the team stays aligned and clients experience smooth, consistent service.
Jojo
CMRS
Quality & Denials Lead
With over a decade of experience in medical billing and revenue cycle management, Jojo specializes in claim accuracy, denial prevention, and payer communication. As Quality & Denials Lead, she ensures every claim meets GBBS’s high standards before submission and that no payable claim goes unresolved.
Jojo’s CMRS certification reflects her commitment to ongoing excellence and precision in the billing process. Her analytical eye and calm, methodical approach help clients recover lost revenue while strengthening the systems that prevent future denials.
Lorraine
CPMA, CPCO
Compliance Lead
Lorraine brings certified expertise in billing, coding, auditing, and practice management, with a special focus on compliance and revenue integrity. At GBBS, she provides auditing oversight, strengthens internal processes, and helps practices stay aligned with payer and regulatory standards. Lorraine also oversees the GBBS blog, where she shares compliance insights and industry updates to help providers stay informed and prepared.
Austyn
Marketing & Design
Austyn leads the creative side of GBBS, overseeing website design, branding, and digital content. By keeping our online presence polished and consistent, Austyn ensures the boutique identity of Golden Bee Billing Services comes through clearly across every platform.